Golden Art Hotel

The staff was amazing at Golden Art. So helpful and friendly and most of them spoke excellent English to help us with anything at needed. The location is pretty central to most places with plenty of eateries around. The building is a bit old and some fixtures are showing wear and tear. But the place is clean and secure and great value for the price you pay. Western and Vietnamese cuisine for breakfast. We booked the Queen rooms and also the Junior suite. Junior suite was big with a queen and single in a room as well as a seating area/ living room. Great for families to hang out. Queen rooms are big enough for suitcases to be out and still move around comfortably. Will be happy to stay again.

Stayed here for 3 nights. The building is just small but the room was spacious, clean and speaking of cleanliness, they do clean the room everyday without you even asking but they won't touch your personal stuff. They make the bed and change towels while you are eating your breakfast or on the tour and when you're back, "surprise" 😉 The staff especially Ms Jasmine is very helpful and the two guys at night as well, they actually have excellent English communication skills and I'm so happy about it (when I'm out, I feel like I am mute communicating the locals as they can't speak English, you'll need to use Google translate so they can understand you.) Breakfast is excellent.

Excellent staff - I can't rate them highly enough, they were all extremely friendly, welcoming, professional, helpful, knowledgeable about the city, spoke excellent English and there was nothing that was too much trouble for them. They are the real stars that make this hotel what it is, and I hope the management/owner appreciate them! The location was great - in the old town but a much less touristy part than a further east, so it was nicer to walk around. Lots of places to eat nearby and walking distance to most attractions. Very good breakfast - ordered from a menu and you could have as much as you wanted, a mix of local and international options.

Jasmine. Amazing. Warm, kind and knowledgeable, as were the rest of the staff. Order banana pancakes for breakfast, they’re fabulous. Also plan your Ha Long trip from here. Easy peasy. We booked the room with the lounge, as we are a family of three and had a lot of luggage to sort out. It was fine, just needed new curtains. The location is fabulous. Everything walkable, just step outside though for a grab location as it was hard to determine where the driver would wait, as Golden Art is down a little street for mopeds not cars. Right in the thick of the old quarter so perfect to absorb real Hanoi and it’s sights and smells, yet easy to walk to the wider open French quarter. We were super sad to leave here. Credit to Jasmine and her staff, doing everything right (out of 7 hotel stays in Vietnam) Such supportive helpful people just when you need it! A word on price too. Absolute value for an August stay. Not too busy at all, crazy hot, but lovely cool air con on return. Phew. I think we did miss a bar area here, but blimey, you’re surrounded by places to eat and drink, and Golden Art is where you go back to relax in the cool.

We enjoyed our stay at Golden Art Hotel. It was situated in a side street so was quiet. Also the hotel is about a 10 minute taxi ride to most of the things you would wish to see. Also good cafes, local food spots and restaurants within walking distance. Jasmine, Lily and Mike were just great. Very friendly and helpful. Our rooms were a good size and both comfortable and clean. Breakfast was very good with many choices of both western and Asian. Would definitely recommend💛